Last updated: 16 July 2026
These Terms and Conditions (“Terms”) govern your use of the website and services provided by The Plate Agent (“we”, “us”, “our”). By making an enquiry, engaging our services, or using our website, you agree to be bound by these Terms. Please read them carefully.
The Plate Agent provides a sourcing, brokerage, and advisory service for the acquisition and sale of rare and exclusive vehicle registration marks, including off-market sourcing through our private network. We act as an intermediary between buyers and sellers and, where instructed, assist with the legal transfer process via the DVLA.
Any quotation, valuation, or availability provided in response to an enquiry is indicative only and does not constitute a binding offer until confirmed in writing and accepted by both parties. Registration marks sourced through our off-market network remain subject to availability and may be withdrawn or sold to another party at any time prior to a confirmed agreement.
Fees for our services, and the price of any Registration Mark, will be confirmed in writing before you are asked to make payment. Where a holding deposit is required to reserve a Registration Mark, this will be clearly stated, along with whether it is refundable. Full payment is required before we will proceed with the legal transfer of a Registration Mark. Payment must be made by the method specified in your confirmation of order.
Where you instruct us to arrange a transfer, you are responsible for providing accurate and complete information, including current vehicle details and any documentation required by the DVLA. We will submit the necessary paperwork on your behalf, but the transfer is subject to DVLA processing times and approval, which are outside of our control. Statutory DVLA transfer fees, where applicable, are separate from our service fees unless otherwise stated.
You confirm that any information you provide to us is accurate and that you are legally entitled to hold, acquire, or sell the Registration Mark in question. We may require identity verification and, where applicable, checks in line with anti-money laundering obligations before completing a transaction.
Should you wish to cancel an enquiry or transaction before a Registration Mark has been secured or transferred, please contact us as soon as possible. Refund eligibility depends on the stage reached in the process and whether a holding deposit was stated as non-refundable at the time of payment. Once a DVLA transfer application has been submitted, statutory fees already paid to the DVLA are non-refundable.
We take all reasonable care in sourcing, advising on, and facilitating the transfer of Registration Marks. However, we do not guarantee the availability of any specific Registration Mark, nor do we accept liability for delays caused by the DVLA or third parties outside our control. Nothing in these Terms limits our liability for death, personal injury caused by negligence, or fraud, or any other liability that cannot be excluded under English law.
All content on this website, including text, images, and branding, is the property of The Plate Agent and may not be reproduced without our prior written consent.
If you are unhappy with any aspect of our service, please contact us directly at info@theplateagent.co.uk so we can address your concerns promptly.
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
The Plate Agent
Email: info@theplateagent.co.uk
Phone: 0333 880 6866
