Privacy Policy

Last updated: 16 July 2026

The Plate Agent (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over it, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The Plate Agent sources and brokers rare and exclusive vehicle registration marks for private clients.

Contact us at:
Email: info@theplateagent.co.uk
Phone: 0333 880 6866

Information we collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number, when you submit an enquiry form or contact us directly
  • Details of the registration mark or vehicle you are enquiring about
  • Any additional information you choose to share regarding your requirements or budget
  • Identity verification documents, where required to progress an acquisition or sale (see below)

We also collect limited technical information automatically when you visit our website, including your IP address, browser type, and pages visited, via cookies and similar technologies (see the Cookies section below).

How we use your information

We use your information to:

  • Respond to your enquiry and provide quotes or advice on sourcing a registration mark
  • Progress the acquisition, sale, or legal transfer of a registration mark on your behalf
  • Meet our legal obligations, including identity verification and anti-money laundering checks where a transaction is being processed
  • Improve our website and services
  • Send you relevant updates, where you have agreed to receive them

Our legal basis for processing

We process your personal data on the following bases: performance of a contract (progressing your enquiry or purchase), legitimate interests (improving our services and responding to enquiries), consent (where you opt in to marketing communications), and legal obligation (identity verification and compliance requirements).

Who we share your information with

We may share your information with:

  • The DVLA, where required to process the legal transfer of a registration mark
  • Third-party sellers or buyers of a registration mark, only where necessary to complete a transaction and with your knowledge
  • Payment processing and holding deposit providers
  • Professional advisers (e.g. legal or compliance advisers) where necessary
  • IT and website hosting providers who support our systems

We do not sell your personal information to third parties.

How long we keep your information

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal, accounting, or reporting obligations. Enquiry details from prospective clients who do not proceed with a transaction are retained for a limited period and then securely deleted.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data, where applicable
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us at info@theplateagent.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies to support core functionality and to understand how visitors use our site. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the site.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

Children’s privacy

Our services are intended for adults only. We do not knowingly collect personal information from anyone under the age of 18.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this policy or how we handle your data, please contact us at info@theplateagent.co.uk or call 0333 880 6866.